Privacy Policy

GO SPORT ONLINE STORE – PRIVACY POLICY KINGDOM OF SAUDI ARABIA

Welcome to GO Sport

This Privacy Policy explains how Go Sport, owned by Al Mana Fashion Group W.L.L., collects, uses, shares and protects your personal data in connection with your access to and use of https://www.gosportme.com, the Go Sport mobile application and related services (collectively, the “Platform” or “Services”). We respect your privacy and are committed to protecting your personal information in compliance with Saudi Arabia’s Personal Data Protection Law (PDPL) and other applicable laws.

By using our Platform and Services, you agree to the terms of this Privacy Policy and consent to the collection, use and sharing of your information as described herein.

 

1. Information We Collect

We collect and process personal data necessary to provide and improve our Services, including but not limited to:

  • Information you provide by filling forms on our Platform, registering an account, subscribing to our Services, entering competitions, posting reviews or feedback, or contacting us.
  • Details of your transactions and orders made through the Platform.
  • Information from your device, including IP address, browser type, operating system and mobile device identifiers.
  • Location information, if you use our mobile application and grant location access.
  • Cookies and tracking technologies to improve user experience and personalize content.
  • Any other information you provide or that we lawfully collect to enhance your experience.


2. How We Use Your Information

We process your personal data for purposes including but not limited to:

  • Providing you with products, services and information you request.
  • Managing your account and processing transactions.
  • Personalizing and improving your experience on our Platform.
  • Sending marketing communications with your consent.
  • Conducting promotions, contests and market research.
  • Ensuring Platform security and preventing fraud.
  • Complying with legal obligations.

 

3. Legal Basis for Processing

Under the Personal Data Protection Law, we process your personal data based on one or more of the following lawful bases:

  • Your consent, where you have explicitly agreed.
  • Performance of a contract to which you are a party.
  • Compliance with legal obligations.
  • Legitimate interests pursued by us, balanced against your rights.


4. Sharing Your Information

We may share your personal data with:

  • Affiliated companies and trusted third-party service providers who assist in delivering our Services (e.g., payment processors, logistics partners, marketing agencies), under strict confidentiality agreements.
  • Authorities or legal entities as required by law or to protect our rights.
  • Potential business buyers in case of merger or acquisition.


We ensure that third parties comply with applicable data protection laws and do not use your information for unrelated purposes.

 

5. Cross-Border Data Transfers

Your personal data may be transferred and stored outside Saudi Arabia, including to our affiliates and service providers. We ensure appropriate safeguards and compliance with the Personal Data Protection Law’s requirements on cross-border data transfer.

 

6. Data Security

We implement reasonable technical, administrative and physical measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. However, no internet transmission is completely secure and you use our Services at your own risk.

 

7. Your Rights Under Personal Data Protection Law

You have the right to:

  • Access your personal data held by us.
  • Request correction or deletion of inaccurate or incomplete data.
  • Object to or restrict processing under certain conditions.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Lodge a complaint with the Saudi Data and AI Authority (SDAIA) or relevant authority if you believe your rights are violated.

 

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage and deliver personalized content and ads. You may disable cookies through your browser settings but this may affect Platform functionality.

 

9. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes described or to comply with legal obligations.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our Platform. Your continued use after changes signifies acceptance.

 

11. Contact Us

If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us at:

Email: gosport_customerservice@almana.com